- Decent welcome bonus
- 24/7 customer support
- Transparent terms and conditions
- Liberal collection of casino games
- Various payment methods for transactions
- Lucrative VIP program
- Various responsible gambling tools
- No mobile app
- No telephone support
- Limited variety of regular promotions
CookieCasino is an online gambling platform where you’ll be greeted with a world of whimsical imagery and an innovative site design. This site opened its doors to the world in 2020 and is brought to us by N1 Interactive Ltd., a leading casino operator that is responsible for a chain of online casinos. But don’t be mistaken; Its lighthearted, childlike exterior and young age don’t make CookieCasino inferior to other top online casinos in the industry. In fact, it is one of the casinos we have enjoyed playing at the most.
CookieCasino has secured a gaming license from Malta Gaming Authority (MGA) – a reputable regulatory body with strict rules and regulations to ensure that players are subjected to fair play and are protected from fraud and exploitation. But that’s just the tip of the iceberg. The site also features a liberal collection of games, safe and convenient payment methods, a decent welcome bonus, an interesting VIP program, mobile compatibility, and other exciting offerings.
Is CookieCasino a safe online gambling site?
Yes. CookieCasino is safe to play in. It is owned by N1 interactive, an accredited organization in the casino industry that is licensed by the Malta Gaming Authority.
What is the welcome bonus offered by CookieCasino?
CookieCasino offers a welcome package split over the first two deposits. It rewards new players with a 100% bonus of up to €/$100 + 120 free spins on the very first deposit and 50% up to €/$100 + 100 free spins on the second deposit.
What is the withdrawal limit at CookieCasino?
The minimum withdrawal limit at CookieCasino for most payment methods is €/$10 while the maximum amount is capped at €/$4,000 daily, €/$10,000 weekly, and €/$40,000 monthly.
Can I create multiple casino accounts at CookieCasino?
As is the case in most online casinos, you are forbidden from making multiple user accounts at CookieCasino.
How can I contact CookieCasino’s customer support?
To get in contact with customer support, you can utilize the live chat facility and contact form options offered by CookieCasino.
Welcome bonus: 100%; Up to €200 + 220 Free Spins
Wagering requirement: 40x bonus
Max. bet: €5
Min. deposit: €20
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Nowadays, almost every online casino offers a welcome bonus to its new customers, and CookieCasino is no exception. The casino offers this bonus in the form of a package split over the first two deposits after registration:
– 1st Deposit Bonus – 100% up to €/$100 + 120 Free Spins on “Book of Dead”
– 2nd Deposit Bonus – 50% up to €/$100 + 100 Free Spins on “The Magic Cauldron – Enchanted Brew”.
After creating your account at the CookieCasino site, you can qualify for the first deposit bonus by entering the ‘CAKE’ bonus code in the promo code field and making a payment of at least €/$20. You will receive a real money bonus and the first 30 free spins as soon as you make the qualifying deposit, while the remaining 90 spins will be credited in batches of 30 over the next three days.
Similarly, to redeem the second deposit bonus, you must provide the ‘SWEET’ promo code under the bonus code field, then proceed by depositing a minimum of €/$20. The first 50 free spins from the bonus will be rewarded immediately after the deposit, while the remaining 50 will be given out in the next 24 hours.
To withdraw any funds you might gain from these deposit bonuses and free spins, you must fulfill the x40 wagering requirements.
CookieCasino also offers bonuses and promotions for existing users to retain them and keep them interested. These regular promos vary from time to time and allow players to boost their bankrolls. Currently, there is only one bonus available at CookieCasino, the details for which are given below:
Sweet Sunday – Once a week, on Sundays, between 00:00 and 23:59 UTC, CookieCasino provides its users with the opportunity to claim the Sweet Sunday bonus. This offer is worth a 50% bonus up to €/$300 + 50 free spins on the “Santa’s Wonderland” slot machine. To activate this bonus, you must provide the ‘COOKIE’ promo code in the designated field and deposit €/$20 or more. The spins are given out in two batches of 25 with a 24-hour difference. Also, the wagering requirement for this offer is 40x the total earnings.
CookieCasino has incorporated a rewarding VIP program in its list of offerings. This program consists of 30 levels named after different mouth-watering desserts (e.g., cookies, biscotti, muffins, flan, etc.) to harmonize with the casino’s theme.
All players start at level 1 (Cookie) and make their way up to higher levels by earning Comp Points (CPs). You can earn these CPs by wagering on real money slots at the rate of one point for every €/$12.5 you bet. It is also possible to exchange these points for real money (100 points = €/$1).
Every time you upgrade your status in this program by acquiring enough points, you will receive free spins or real money, depending on your level. The following table shows the number of CPs you’ll need to unlock each level and the rewards that come with them.
|Level 1||1-24||Participation in the VIP program|
|Level 2||25||10 Free spins|
|Level 3||50||15 Free spins|
|Level 4||100||25 Free spins|
|Level 5||200||50 Free spins|
|Level 6||350||80 Free spins|
|Level 7||500||100 Free spins|
|Level 8||600||120 Free spins|
|Level 9||1,100||150 Free spins|
All these prizes are credited within 24 hours of you achieving a VIP rank. They have a 3x wagering requirement, which must be satisfied in a month.
CookieCasino recognizes the importance of safe and convenient transaction options to deposit and withdraw winnings. For this purpose, the casino has made sure to present its users with a wide range of payment solutions, from credit cards to bank transfers and e-wallets.
Since CookieCasino is an international brand that caters to a worldwide audience, the casino supports various currencies, including EUR, CAD, USD, NOK, PLN, and NZD.
The platform operator has incorporated the use of cutting-edge encryption technology for user description and privacy. So, any personal or financial data you share with the casino will remain secure from hackers and non-consensual usage.
Deposits made at the casino are practically instant. The minimum amount of funds you can deposit at Cookie casino is $10/€20, while the maximum limit varies from one payment option to another. The casino allows players to make deposits via the following alternatives:
– VISA – Mastercard – Paysafecard – Trustly – Neteller – Maestro
– Skrill – Neosurf – Interac – ecoPayz – iDebit – Zimpler.
The minimum withdrawal limit at CookieCasino for most payment methods is €/$10 with the exception of bank transfers. The maximum withdrawal amount is fixed to €/$4,000 daily, €/$10,000 per week, and €/$40,000 per month. However, exceptions can be made for players with a higher VIP status.
If you are lucky enough to win over €40,000, the casino will split the amount into monthly installments of €20,000 until the entire amount is paid out.
The banking options available at Cookie casino for withdrawals include:
– Bank Transfer – Neosurf – Neteller – Skrill – ecoPayz – Trustly
– Mastercard – VISA – Interac – iDebit.
Duration of the Withdrawal Process
The financial team at CookieCasino aims to process all payments within 12 hours; however, this processing time usually depends on the payment solution you’ve chosen to withdraw your winnings. For instance, the processing time for card payments is 1-3 days, whereas withdrawal requests made with e-wallets such as Neteller and Skrill are processed instantly.
Additionally, before making a withdrawal request, you must wager the deposits at least three times.
CookieCasino has a straightforward registration process that should only take a few minutes to complete. You can initiate the process by following the step-by-step instructions below:
– After landing on the homepage, locate the ‘REGISTRATION’ tab on the site header and click on it.
– You’ll be taken to another screen where you must follow the on-screen instructions and enter your email, password, currency, and country.
– Press the ‘NEXT‘ button.
– On the next screen, you must enter your full name, address, postal code, city, and date of birth.
– Accept the casino’s terms and conditions and confirm that you are of legal age. You can also activate email and SMS promos by checking the box.
– Select the “REGISTRATION” tab to complete the signup process.
The casino reserves the right to verify a player’s identity before processing payouts. The user verification procedure becomes mandatory when the cumulative withdrawals reach €2,000. To verify your account, the casino management may prompt you to submit various documents, including ID, utility bills, payment systems, etc., in the Cyrillic or Latin alphabet.
If you don’t get the opportunity to provide these documents, the casino reserves the right to demand video verification where users show their documents. If the casino cannot reach the player (by phone or email) within two weeks, your account will be closed, and your wins will be confiscated since you failed to pass the KYC procedure.
CookieCasino offers easy access to customer support. You’ll find a floating chat box in the lower right corner of the screen that allows you to utilize the live chat facility, which is available to users around the clock. To access this feature on the mobile version, this option will be indicated in the main menu dropdown on the top left of the screen. You’ll be connected to a knowledgeable and friendly support agent almost immediately and receive assistance for all your queries.
You can also reach customer support using the contact form option for issues that aren’t as urgent.
The CookieCasino site is fully optimized for various mobile devices. This means that you don’t have to install a native app or software to enjoy everything the casino has to offer while you are on the go. You only require a suitable mobile browser and a stable wireless connection to get instant access to the casino site.
Almost all the games have been designed with mobile users in mind, which means the visuals and graphics are crisp, all action buttons are visible and easy to use, and they run seamlessly on mobile devices, including tablets and smartphones.
First Impression and Design
As soon as you land on CookieCasino’s homepage, you’ll be welcomed with an eye-catching, cartoonish theme that is inspired by various deserts but mainly cookies (which is also the site mascot), as you might have perceived from the name of the site.
The main body of the casino lobby is bright and robust and features some of the most popular games, as well as shortcut links to the different types of games available on the site. The casino also has a user friendly interface that allows for intuitive and effortless navigation from one casino section to another.
CookieCasino boasts a fantastic game catalog that houses over 2,000 titles. From online slots and table games (blackjack, baccarat, roulette, and poker) to live casino games and specialty games, you can expect to find a wide range of virtual gaming variants. These include classics and popular titles, as well as the newest releases that are continuously added.
CookieCasino partnered with over 60 software providers. These include leading software studios such as Endorphina, Yggdrasil, Booming Games, Thunderkick, BGaming, and Betsoft, as well as up-and-coming developers that are slowly but surely making their name in the virtual gambling industry.
The casino features numerous filter tools to help you navigate games by Slot, Popularity, New Games, Bonus Buy, Jackpots, Live, Roulette, and Providers. If you are searching for a specific game, you can use the search option indicated on the games category panel.
CookieCasino Top Games – CookieCasino has reserved a separate category for their most sought-after games as they attract the most attention from gambling enthusiasts. If you are new to gambling, you can choose a game from this section for guaranteed fun and entertainment.
Johnny Cash, Take The Bank, Avalon: The Lost Kingdom, Diamond Fortunator: Hold and Win, Aloha King Elvis, Flaming Chillies, and Return to Paris are some of the top games available at CookieCasino.
Slots – No online casino is complete without a seasoned range of slot games, and CookieCasino is no exception to this rule. Slots are the most significant contributors to the casino’s game selection and feature different types of titles, such as fruit machines, video slots, jackpots, megaways, 3D slots, etc., that incorporate varying themes, storylines, in-game bonus features, mechanics, and graphics.
Popular slot titles featured in CookieCasino’s portfolio include Aztec Magic Bonanza, Wild Cash, Foxy Wild Heart, Book Of Cats, Cash Pig, Book of Truth, Hot Fruits 100, and Sakura Fruits, among others.
Live Casino Games – CookieCasino is home to a sizeable live dealer lounge where you’ll come across multiple rooms that host table games such as Live Blackjack, Live Baccarat, and Live Roulette. The casino also features numerous gameshows like Live Monopoly, Dream Catcher, Deal or No Deal, and multiple Wheel of fortune games. Each table is hosted by real-life croupiers that add to the thrill and excitement. Moreover, these games are available around the clock to cater to all kinds of players.
Jackpots – There are over 50 jackpot games on the CookieCasino site that can allow you to land a considerable prize pool with just a single spin. You can access the casino’s jackpot section by clicking on the icon of a glittering diamond on the homepage.
100 Joker Staxx: 100 lines, Book of Gold: Multichance, Legend of Cleopatra, Lion Gems: Hold and Win, Solar Temple, Solar Queen, and Rise of Egypt are some of the jackpot titles available on the CookieCasino site.