HomeForumCasinosRegistration and VerificationVerification wrong personal data!!!

Verification wrong personal data!!!

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Novice
22 posts
Member since:

Okay huge problem: Instead of writing malta, i wrote molta in my registration form, did not notice it, system somehow ignored it.. now i want to withdraw something, can this cause problems? ty

15
Novice
12 posts
Member since:

i would try it and hope for the best.. could really be a problem though :/ i am really wondering why the system let this slide in the first place.. usually you get the countries in a dropdown or something similar.

Novice
47 posts
Member since:

Contact customer service. This happens all the time.

Novice
Game Enthusiast B&W
49 posts
Member since:

Like zweihander said. Customer service is the quickest way to go. You better fix it faster than never. Otherwise the casino will use it against you so they dont need to pay out…

Novice
13 posts
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yeah, would be really bad when you hit something big. Agree that this would cause trouble.

Novice
26 posts
Member since:

I guess that they might say its okay.. its not like you deposited via an unknown bank account or given wrong personal data. its only a small typo, come on..

Novice
28 posts
Member since:

Yes, i think so too.. although it is against the t&cs to give false information.. But again you can clearly see its just a typo, if everything else is alright, i guess they will just fix it. Maybe youll have to do another kyc but you have to do those either way..

Novice
Casino Critic B&W
48 posts
Member since:

As mentioned above, talk to customer service. Show them some personal info and all should be well

Novice
13 posts
Member since:

if you do that give us some feedback on how it went.. i am really interested in how thell handle it. Also where do you play at?

Novice
Game Enthusiast B&W
51 posts
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Do it correctly from first time or sometimes they even try withholding your winnings.

Novice
23 posts
Member since:

Contact the casino’s customer support, explain the error, and request guidance on how to update your information accurately.

Novice
4 posts
Member since:

Most platforms have well-trained customer support teams who are there to help users with any concerns or problems they encounter. They will guide you through the necessary steps to rectify the error and ensure a smooth withdrawal process. Just communicate openly and honestly with the platform’s support team. They will be able to provide you with accurate and personalized guidance based on their specific policies and procedures. I hope it helps!

Novice
Game Enthusiast B&W
54 posts
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Contact Customer service and pray its not an A.I robot taking your request.

Student
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178 posts
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Or you just move to Molta. I hear it’s a pretty little island between Moli and the Moledives.

Novice
Feedback Giver B&W Feedback Receiver B&W Casino Critic B&W
59 posts
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Sorry, but if this happens there is something wrong with the software, no? I mean, how can a typo screw up your verification?

Student
Feedback Giver B&W Casino Critic B&W Feedback Receiver B&W
65 posts
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HOw did you not just pick one from the list. Is that even possible?

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