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Help casino verification?

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Novice
26 posts
Member since:

Hello everyone

I registered at casinoluck couple of days ago, deposited 20 euros and won about 600. Does anyone have experience with this casino? do i need to verify my account? I have sent my ID and adress proof. Still not sure if I will see the money…..

9
Novice
Feedback Receiver B&W Casino Critic B&W
51 posts
Member since:

They’re not going to make it that easy. Casinos are hesitant to pay out money to new customers. Also, I think there’s alimit for how much you can take out from your winnings. Did you use bonus money? You might have to rewager before you can withdraw.

Pro
Feedback Giver B&W Casino Critic B&W Feedback Receiver Bronze Feedback Receiver B&W Game Enthusiast B&W
86 posts
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Right. If you can’t wirhdraw, it’s probably because there is a limit. Check T&Cs.

Novice
26 posts
Member since:

otherwise just give them your documents and verify your account. problem solved. or is this some kind of scam casino? never played there so no idea tbh.

Novice
28 posts
Member since:

if it was a scam casino, i dont think it would be listed on this site lol. Still i dont get the big deal with providing them the necessary documents. i mean you started playing in ocs, i guess you were expecting some kind of hit sooner or later, this always leads to verification. Otherwise why should you be playing?

Novice
26 posts
Member since:

what i find quite concerning is the fact that you already send id etc. Did you check your documents? Was there something wrong with them? Maybe you should update your documents and it will be enough to pass verification.

Novice
25 posts
Member since:

true.. i would ask support for help, they need to give you some info on the verification status. sometimes the copies or photos are simply not readable or too old. That happened to me once.. i send them documents with my maiden name on it ha ha was furious with them until i took another look at the papers and realized that i am the idiot because the surnames were not identical on the documents lol xD

Novice
26 posts
Member since:

spot on 😀 i was an idiot and sent the wrong documents 😀 so i guess theres your answer. @superman78 to be honest i did not think much of it when i registered, i have never won at an oc befor so i figured i would just play couple rounds for fun, again i hadnt had luck in ocs for years. Sure i won something here and there but i usually did the verification, there were no problems and i simply took the money to continue playing..

Novice
Casino Critic B&W
45 posts
Member since:

I think they are legitimate. Its just the verification process that is a pain in the ass

Novice
Game Enthusiast B&W
51 posts
Member since:

Thanks for letting me know. Not playing on this casino then

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