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Bank statement from deleted bank account

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Novice
25 posts
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the story goes like this: recently won a small sum playing slots, years ago deposited with my old bank account (important!), but recently deposited via another payment method. After sending a withdrawal request they requested my old bank account statement (that i cancelled months ago). Any ideas?

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Student
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171 posts
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Maybe you can change the payment method. Can’t really think of anything else.

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