HomeForumCasinosComplaintsSuper disappointed with Platin Casino.

Super disappointed with Platin Casino.

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Novice
Casino Critic B&W
52 posts
Member since:

On the 18th January I won 220euro by playing on Platin. It took them 4 weeks to pay me out.
I could never speak directly to the finanace department and only with a customer service who was totally useless.
My withdraw requests were cancelled maybe about 50 times. Most of the times I did not even get an explanation and
when asking the customer service they told me "Please give us some time we are on it". Im wondering who would ever want to play on an online casino where you can deposit within 10 seconds but have to wait 4 weeks to get your winnings.
Would rate it 2/10 just because the rest works quite nicely apart from their useless withdrawal process

2
Novice
Game Enthusiast B&W
52 posts
Member since:

I would recommend you to read reviews here on gambleboost, askgamblers and casinoguru before engaging in casinos. All countries have different regulations and banks and what not. If it is under Curacao then you should probably be playing somewhere close to curacao or deposit with skrill.

Novice
Game Enthusiast B&W
54 posts
Member since:

Give them some time. I know they got new owners now and probably will take some time to get their establishment working seemlessly.

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