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Bonus versehentlich storniert – was jetzt?

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gemsplitter gemsplitter
Novice
11 Beiträge
Mitglied seit:

Ich habe kürzlich rund 80 Euro Bonus gewonnen. Wollte den auszahlen lassen. Weil es die Option nicht gab, habe ich auf “Stornieren” geklickt, weil ich dachte, dann kann ich das Geld überweisen. Jetzt sagt das Casino, dass der BOnus verfallen ist, obwohl ich ihn ja gar nciht verfallen lassen wollte. Kulanz gibt’s auch nicht. Was kann ich tun? Warum sollt eich denn freiwillig meinen Bonus stornieren?

04/15/2025 um 3:07 pm
4
nekol nekol
Novice
Feedback Giver B&W Feedback Receiver Bronze Feedback Receiver B&W Game Enthusiast B&W
131 Beiträge
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N ja, wenn du den Bonus selbst storniert hast, was soll das Casino da machen?

04/15/2025 um 3:10 pm
gemsplitter gemsplitter
Novice
11 Beiträge
Mitglied seit:

Habe ich ja gar nicht, also jedenfalls nicht mit Absicht. Wer würde das denn machen? Wieso geht das überhaupt?

04/15/2025 um 3:19 pm
RobinMasters RobinMasters
Student
Feedback Receiver Bronze Feedback Giver B&W Feedback Receiver B&W Casino Critic B&W Game Enthusiast B&W
78 Beiträge
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Alter, du hast den Bonus storniert. DAs machen wir manchmal, wenn wir einen anderen, besseren Bonus freispielen wollen. Geht nämlich meistens nur einer gleichzeitig.
Ist zwar dumm gelaufen, aber das kannst du dem Casino nicht anlasten. Wahrscsheinlich hättest du sowieso nicht auszahlen können, sonst wäre dir die Option angeboten worden.
Bist du sicher, dass du den BOnus oft genug umgesetzt hast?

04/15/2025 um 3:27 pm
Ra457 Ra457
Pro
Feedback Giver B&W
50 Beiträge
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Lehrgeld, sag ich mal. Zahlt jeder mal.

04/21/2025 um 5:53 pm

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